Introduction
Welcome to The SAP Media. These Terms and Conditions (“Terms”) govern your use of our website (thesapmedia.com) and the services we provide. By accessing our website or engaging our services, you agree to comply with and be bound by these Terms.
Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you must not use our website or services.
About The SAP Media
The SAP Media is a Digital Marketing Company established on November 12, 2019, specializing in:
- Branding
- Social Media Marketing
- Website Development
- Public Relations (PR)
- Influencer Marketing
- Content Creation (blogs, photography, videography)
Use of Website
Acceptable Use
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website. Prohibited activities include:
- Violating any applicable laws or regulations
- Transmitting harmful, offensive, or inappropriate content
- Attempting to gain unauthorized access to our systems
- Interfering with the proper functioning of the website
- Using automated systems to scrape or collect data without permission
Intellectual Property
All content on this website, including text, graphics, logos, images, videos, and software, is the property of The SAP Media or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not:
- Copy, reproduce, or distribute our content without written permission
- Use our branding, logos, or trademarks without authorization
- Modify or create derivative works from our content
Services
Service Engagement
When you engage The SAP Media for our services, the specific terms of the project will be outlined in a separate agreement or proposal, which may include:
- Scope of work and deliverables
- Project timeline and milestones
- Payment terms and pricing
- Revision policies
- Ownership and usage rights
Service Availability
We strive to provide uninterrupted access to our website and services. However, we do not guarantee that:
- Our website will be available at all times
- Services will be error-free or uninterrupted
- Defects will be corrected immediately
- The website is free from viruses or harmful components
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
Client Responsibilities
As a client of The SAP Media, you agree to:
- Provide accurate and complete information necessary for service delivery
- Respond to requests for feedback and approvals in a timely manner
- Ensure you have the legal right to use any materials you provide to us
- Grant necessary access to accounts, platforms, and resources required for service delivery
- Make payments according to agreed terms
- Comply with all applicable laws and platform policies
Payment Terms
Pricing and Invoicing
- Service fees will be outlined in project proposals or agreements
- Invoices will be issued according to agreed payment schedules
- All prices are in Indian Rupees (INR) unless otherwise specified
- Prices are subject to applicable taxes
Payment Methods
We accept payment through:
- Bank transfers
- Online payment gateways
- UPI
- Other methods as agreed upon
Late Payments
- Payment is due within the timeframe specified in the invoice
- Late payments may incur interest charges or result in suspension of services
- We reserve the right to withhold deliverables until payment is received
Refunds
Refund policies are project-specific and will be outlined in individual service agreements. Generally:
- Advance payments are non-refundable once work has commenced
- Refunds for cancelled projects will be assessed on a case-by-case basis
- Refunds do not apply to completed work or delivered services
Intellectual Property and Ownership
Client-Provided Materials
You retain ownership of all materials, content, and information you provide to us. By providing these materials, you grant us a license to use them for the purpose of delivering our services.
Work Product
Ownership of deliverables will be specified in the service agreement. Generally:
- Upon full payment, clients receive agreed-upon usage rights to final deliverables
- The SAP Media retains the right to showcase work in our portfolio unless otherwise agreed
- Stock images, licensed fonts, and third-party assets remain the property of their respective owners
Portfolio Rights
Unless otherwise agreed in writing, The SAP Media reserves the right to:
- Display completed work in our portfolio
- Use project examples in marketing materials
- Reference client relationships in case studies (with client approval)
Confidentiality
Both parties agree to:
- Keep confidential information private and secure
- Use confidential information only for the purposes of the engagement
- Not disclose confidential information to third parties without consent
- Return or destroy confidential information upon request or project completion
Warranties and Disclaimers
Our Commitment
We commit to providing services with reasonable skill and care, in accordance with industry standards.
Disclaimer
OUR SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability or fitness for a particular purpose
- Guarantees of specific results or outcomes
- Warranties that services will meet all your requirements
We do not guarantee:
- Specific increases in social media followers, engagement, or sales
- Search engine rankings or website traffic
- Media coverage or PR placement outcomes
- Influencer campaign performance metrics
Limitation of Liability
To the maximum extent permitted by law:
- The SAP Media shall not be liable for any indirect, incidental, consequential, or punitive damages
- Our total liability shall not exceed the amount paid by you for the specific services giving rise to the claim
- We are not responsible for delays or failures due to circumstances beyond our reasonable control
Termination
By Client
You may terminate services by providing written notice according to the terms specified in your service agreement. Early termination may result in:
- Payment for work completed up to the termination date
- Forfeiture of advance payments
- Additional termination fees as outlined in the agreement
By The SAP Media
We reserve the right to terminate services if:
- Payment obligations are not met
- You breach these Terms or your service agreement
- You engage in abusive or inappropriate behavior toward our team
- Continuing the relationship is not feasible
Effect of Termination
Upon termination:
- You must pay for all services rendered up to the termination date
- We will return client-provided materials upon request
- Confidentiality obligations continue beyond termination
- Licenses to use our work may be revoked if payment is not complete
Third-Party Services and Platforms
Our services may involve the use of third-party platforms and tools (social media networks, website hosting, analytics tools, etc.). You acknowledge that:
- We are not responsible for third-party platform policies, changes, or outages
- You must comply with all third-party terms of service
- Platform changes may affect service delivery and outcomes
- Additional costs may apply for third-party services or tools
Indemnification
You agree to indemnify and hold harmless The SAP Media, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your breach of these Terms
- Your violation of any laws or third-party rights
- Content or materials you provide to us
- Your use of our services
Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website with an updated “Last Updated” date. Your continued use of our services after changes constitutes acceptance of the modified Terms.
For existing projects, changes to Terms will not affect agreements already in place unless mutually agreed upon.
Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Any disputes arising from these Terms or our services shall be resolved through:
- Negotiation: Parties will first attempt to resolve disputes through good faith negotiation
- Mediation: If negotiation fails, parties may agree to mediation
- Jurisdiction: Legal proceedings shall be subject to the exclusive jurisdiction of courts in [Insert City], India
General Provisions
Entire Agreement
These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and The SAP Media.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Assignment
You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign our rights and obligations without restriction.
Force Majeure
We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including natural disasters, acts of government, pandemics, strikes, or technical failures.
Contact Information
For questions about these Terms or our services, please contact us:
The SAP Media
Email: admin@thesapmedia.com
Address: 317, 3rd Floor, 10 Biz Park, New Airport Road, Viman Nagar, Pune, Maharashtra 411006
Website: https://thesapmedia.com/
