Privacy Policy

Introduction

Welcome to The SAP Media (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thesapmedia.com or use our services.

By accessing our website or engaging our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry forms on our website
• Subscribe to our newsletter or marketing communications
• Request our services (Branding, Social Media Marketing, Website Development, PR, Influencer Marketing)
• Communicate with us via email, phone, or social media
• Participate in surveys or promotional activities

This information may include:

• Full name
• Email address
• Phone number
• Company name and designation
• Business address
• Social media handles
• Project requirements and preferences
• Payment and billing information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website addresses
• Click patterns and website navigation data
• Device identifiers and mobile network information

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences
• Understand how you use our website
• Analyze website traffic and trends
• Deliver personalized content and advertisements
• Measure the effectiveness of our marketing campaigns

You can control cookie preferences through your browser settings. However, disabling cookies may limit certain features of our website.

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

• To provide, maintain, and improve our digital marketing services
• To develop branding strategies and social media campaigns
• To create and manage websites for our clients
• To coordinate influencer marketing campaigns
• To execute public relations activities
• To manage content creation including blogs, photography, and videography

Communication

• To respond to your inquiries and service requests
• To send you updates about projects and deliverables
• To provide customer support
• To send administrative information, including changes to terms and policies

Marketing and Promotional Activities

• To send newsletters, marketing materials, and promotional offers (with your consent)
• To inform you about our new services and special offers
• To conduct market research and analyze customer preferences

Business Operations

• To process payments and maintain financial records
• To prevent fraud and enhance security
• To comply with legal obligations
• To enforce our terms and conditions
• To analyze and improve our business operations

Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Payment processing
• Email marketing platforms
• Analytics services
• Cloud storage solutions
• Customer relationship management (CRM) systems

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Influencers and Partners

When executing influencer marketing campaigns, we may share relevant information with influencers and brand partners as necessary to fulfill our services.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (court orders, subpoenas)
• Government or regulatory requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities
• Enforcement of our agreements and policies

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) encryption for data transmission
• Secure servers and databases with access controls
• Regular security assessments and updates
• Employee training on data protection practices
• Confidentiality agreements with staff and contractors

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Project-related data is typically retained for:

• Active projects: Duration of the project plus 1 year
• Financial records: As required by applicable tax and accounting laws (typically 7 years)
• Marketing communications: Until you unsubscribe or request deletion

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

• Request access to the personal information we hold about you
• Request a copy of your data in a structured, machine-readable format

Correction and Updates

• Update or correct inaccurate or incomplete information
• Request amendments to your personal data

Deletion

• Request deletion of your personal information (subject to legal retention requirements)
• Exercise your “right to be forgotten” where applicable

Restriction and Objection

• Request restriction of processing of your information
• Object to processing of your data for specific purposes
• Opt out of marketing communications at any time

Withdrawal of Consent

• Withdraw your consent for data processing where consent is the legal basis

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Marketing Communications

We may send you marketing emails about our services, industry insights, and promotional offers. You can opt out of these communications at any time by:

• Clicking the “unsubscribe” link in any marketing email
• Contacting us directly at the email address provided below
• Updating your communication preferences

Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to our services.

Third-Party Websites and Social Media

Our website may contain links to third-party websites, and we maintain active social media profiles on various platforms. This Privacy Policy does not apply to:

• Third-party websites linked from our site
• Social media platforms where we have a presence
• Services provided by other companies

We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of external websites.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

International Data Transfers

The SAP Media operates primarily in India and works with clients worldwide. If you are located outside India, please be aware that your information may be transferred to, stored, and processed in India or other countries where our service providers are located. By using our services, you consent to such transfers.

We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website with a new “Last Updated” date
• Sending an email notification to registered users (for significant changes)
• Displaying a notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

The SAP Media

Email: admin@thesapmedia.com

Address: 317, 3rd Floor, 10 Biz Park, New Airport Road, Viman Nagar, Pune, Maharashtra 411006

Website: https://thesapmedia.com/

For data protection inquiries or to exercise your privacy rights, please clearly state your request in the subject line of your email or at the beginning of your communication.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Pune, India.